The Petstaff

We Love 'Em,

When You Have to Leave 'Em!TM

LA: (310) 273-5600
S.F. Valley (818) 771-9900

CONTACT US

Score some paws-applause. Give us a call.

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Our regular office hours are Mo-Fri, 9:00 a.m. – 6:00 p.m. although you may leave a message at any time and we will respond as quickly as possible.

  • Call us!(310) 273-5600
  • Call us!(818) 771-9900
  • admin@thepetstaff.com
The Pet Staff provides in-home pet sitting and dog walking services throughout the metro L.A. area. This means that our pet sitters come to your home to provide pet and home services – ranging from our standard 30-minute visit to 45-, 60-, & 90-minute visits. In addition we offer in-home Overnights, where a Pet Staffer will sleep in your home with your pet and attend to mail, lights, trash and plants if you so desire. Cuddling and baby-talk also come standard!
That depends on your schedule. Many of our kitty clients ask us to come 1 or 2 times per day when they’re away; our puppy clients often 4 times per day and our adult dog clients frequently schedule 2 or 3 times per day. Others choose to schedule an Overnight, and then have us come back midday for a walk or visit. For a complete breakdown of services and charges, please see our rates page.
The Pet Staff’s foremost priority is the safety and security of our clients, their pets and their property. Our Pet Staffers undergo an extensive screening process before they work with us, including reference checks and formal background checks. At the very minimum, all Pet Staffers love animals and are passionate about delivering the best care available. Unlike other pet sitters, they are not consumed with or distracted by administrative tasks such as billing, reservations, scheduling, insurance, marketing, etc… all of this is handled through our central business office. Just doing what they love best – caring for and playing with pets – and giving it 100% each and every visit.
We definitely prefer to offer your visits to the same Pet Staffer each time,
however if that sitter is not available for some reason, a fully informed substitute from our staff will always be available for back up. Illness, schedule conflicts, family emergencies, car troubles, etc. are never your concern when you work with The Pet Staff.
We are licensed by the City of Los Angeles and we carry the maximum limits of Liability Insurance and Bonding in our industry, $2 million and $50K respectively. Don’t be fooled by others that claim to be insured and bonded, but carry the minimum limits or worse, expired policies.
We have a business office/call center in Los Angeles but our Pet Staffers live and work in the neighborhoods that they serve including the Westside, Valley, South Bay, and Pasadena areas.
Our innovative Key Safe program includes the ongoing use of a company lock box when you sign up with The Pet Staff. Before you depart home, simply place a door key in the Lock Box key compartment provided (or you may keep one there permanently) and attach the portable lock box device to a mutually agreed upon location.
No! While it is more economical for companies to walk 4 or 5 dogs at a time, this is not necessarily the safest, least stressful approach for your pooch. The reality of fights and accidents far outweighs the appeal of “socialization,” and as a matter of policy the only time we walk multiple dogs is when they are from the same household. Your dogs spend their time with one on one attention and not riding around in a truck picking up and dropping off other dogs.
When you sign up with The Pet Staff we will schedule a pet sitter to come to your home for an initial “interview” – to meet your pet, become familiar with your home/routine, and discuss all pertinent information about your pet’s needs. We charge a Registration Fee at sign up (see Pricing), which includes the initial interview as well as on-going use of the company-provided Lock Box as part of our unique Key Safe Program.
The Pet Staff commits to providing the services stated in our service agreement in a reliable, caring and trustworthy manner. The Pet Staff is only liable for claims arising from negligence or willful misconduct. Due to the extreme unpredictability of animals, we cannot accept responsibility for unusual mishaps (i.e., bitings, furniture damage, etc.). Also, if your pets have access to the outside, we are not responsible for injury, disappearance, or fines.
We accept Visa, MasterCard, American Express and Discover Card and full payment is required in advance – 5 business days ahead.
Absolutely! Gratuities are never expected, but greatly appreciated!
Yes. References are happliy provided.

Pet sitting and dog walking work offers an incredible opportunity to spend time with a variety of animals, while getting exercise, meeting great people and earning income.

Pet sitting assignments range from visiting pets while their parents work or travel, to staying overnight at a client’s home to insure the safety of their pet and household. In general we look for people that can satisfy one or both of the following types of availability: 1) Midday (11am to 4pm) Monday through Friday, or 2) AM (7-9am) AND PM (6-9pm), every day of the week.

To work with The Pet Staff, you will need to be crazy about pets, have experience caring for them, and have excellent work and personal references. Trustworthiness, plenty of common sense, and an ability to follow detailed client instructions are key criteria to working with us.

To be considered you:

  • Must be at least 21 years of age;
  • Have your own insured, reliable vehicle;
  • Have your own Smart Phone (not just a mobile phone);
  • Have your own e-mail account (and home access to a computer);
  • Have excellent references and pass a formal background check;
  • Must be able to commit to taking work for at least 6 months
  • You should be aware that this type of work is a serious responsibility…our clients’ “children” will be relying on you to be a punctual, organized and competent care giver. If quick cash is what you’re after, this is NOT your best bet. If animals are your passion, and you are conscientious and committed, you’ll feel right at home with us.

 

For consideration, please click here and fill out all of the information requested. We constantly review submissions and will call you if and when your application matches the criteria we are seeking. At that time we will review exact pay structures/rates. We interview on a regular basis, so please be patient; if you do not hear from us right away we may not have a demand in your particular area at the moment. No phone calls, please. Thank you!