ABOUT THE PET STAFF
What’s in a Name? The Pet Staff Paw-losophy
We’re about pets! All pets. Dogs, cats, rabbits, birds, fish, iguanas…we love all that is furry and scaly. As a leader in the pet care industry, we continually strive to provide superior service and have succeeded in setting the standard for excellence in pet sitting and dog walking services.
And in our own way, we take care of you the parent, as well. Our Pet Staffer Visit Logs detail all of the fun and noteworthy events that transpire during each session with your pet. Our business office and dispatching center utilize proprietary state of the art technology to track and record the status of your scheduled visits as they progress. We recognize how important the connection is between you and your pet, and we do our very best to alleviate any anxiety that you may have when you cannot be with them while you are away.
Our awards include “Best Service Business of the Year” (Los Angeles), “Best Pet Service in Los Angeles” (CitySearch), “Best Service Business of the Year” (City of West Hollywood), the “Official Doggie Sitters of the MTV Movie Awards” and ” Southern California’s Leading Pet Care Company” (ABC Eyewitness News).
All Pet Staffers have an impressive array of animal experience and provide the love, attention and skilled care you would expect from a professional. Some own or have owned animals for years, and some live vicariously through the pets they provide for. But all share a deep love for animals, and all are service-oriented individuals.
The Pet Staff is fully licensed, bonded and insured (to the maximum limits possible) and is a participating member of Pet Sitters International and The National Association of Professional Pet Sitters. We perform reference and background checks through a leading national service – we screen for the best, so that you don’t have to!
Our large qualified staff and geographic coverage insure that we will be available whenever and wherever you need us. We’ve invested heavily in proprietary information systems that allow substitute sitters to be able to seamlessly cover for your primary sitter when they’re not available or have an unforeseen emergency. No other service can offer the technological sophistication that we can.
We maintain a regular business office to handle all scheduling and administration. The Pet Staff office employees are regularly available answering phones M-F from 9:00 am to 5:30 pm. On weekends we check messages and e-mail every 30 minutes between the hours of 9:00 am and 3:00 pm providing you with responsive 7-day per week access to our Scheduling Call Center.
The Pet Staff supports a wide variety of animal welfare causes throughout the year. A generous portion of our revenue is donated to support animal rescue organizations and shelters across Southern California to benefit less fortunate animals. These include Best Friends (www.bestfriends.org), Much Love Animal Rescue (www.muchlove.org), The spcaLA (www.spcala.com), Pet Orphans Fund (www.petorphans.org), and PAWS/LA (www.pawsla.org) to name a few.
I’m 8 years strong with The Pet Staff and can’t imagine what my life would be like without them. They’ve seen me through pet crisis, family emergencies and many busy work seasons, and their value to me and my dogs it’s beyond expression. My walkers took meticulous and loving care of my senior collie and my terrier mixes bounce off the walls when they hear their buddies at the door. It’s the best decision I’ve ever made and I couldn’t be happier to be one of their “regulars.”
– Alice, Glendale
I just wanted to express my gratitude to The Pet Staff for watching my dog Junior when I went out of town recently. I found him relaxed and in great shape upon my return from my vacation. Thanks also to all at The Pet Staff for running such a great operation and making a happy pet possible. You’ve got a loyal customer here.”
– Jose, Hancock Park
I love The Pet Staff! I travel frequently for work and was recently told by an assistant at my dog’s kennel that she hides most of the time and seems stressed and unhappy. My dog had already gone through a terrible experience at a shelter and that news broke my heart. When a coworker referred The Pet Staff I spoke to a manager, and was immediately assured that they could help. And it turns out my pit mix isn’t shy at all! She really gets a lot from being home. She feels safe here, but her sitters are such a huge part of the equation. They’re kind and sweet- and most importantly they’re pet people. They speak her language and my big ole baby of a pup adores them. I’m very relieved to have found The Pet Staff.
– Melissa, West Los Angeles
The Pet Staff is THE BEST pet sitting company you will ever find! My cats Bink and Bobo love their sitters and are always such happy gals when I return home. The last time I traveled Bobo had test results come back from the vet, diagnosing a bladder infection after I left town. The Pet Staff worked with my vet, picked up the medication and starting administering it within hours of my phone call to their office. They’re capable of pretty phenomenal things and I just love their notes, email updates and simply how much they care. Dare I say they’re nothing short of PURR-FECT!
– Shannon, Hollywood
I have used The Pet Staff for out of town care many times over the years, and when my older lab started needing more frequent walks during the day I signed up for a daily walking service through them. I get weekday walks, fresh water and attention for both my dogs and it’s a real load off my shoulders. Last week their office called me about foxtails in my yard that I hadn’t even noticed and gave me tips on what to do. Their professional manner, attention to detail and seriousness with which they approach my dogs and their needs is impressive. Highly recommend.
– Mark, Pasadena